Contact us

Telephone orders

To place an order on the telephone please call 0344 847 26 26 option 1 (9am-9pm Monday - Friday and 9am-7pm at weekends).

Internet orders

For more information about an order that you have already placed online, please call 0344 847 26 26 and select option 2 (9am - 9pm Monday - Friday and 9am-7pm at weekends.) 


If you applied for finance with Ikano via this site and would like more information about it, please call 0871 880 6199 and speak to them directly. 

Calls to this number are charged at 10p per minute from a BT landline. Calls from other networks may vary, and from mobiles will be considerably more.

Store orders

For enquiries about orders placed in a Harveys store, please contact the store where the order was placed. Click here for store contact numbers.

Price Match Queries

When you shop with us we want you to have the peace of mind that you're getting the best value for money. In the unlikely event that you find the same product cheaper on the retail park today, we'll beat it by £5.

We'll investigate your claim and, if it satisfies all the Terms and Conditions, The Store manager will notify you within 3 working days, reduce the price of our product to £5 lower than the price you found.

Please click here to view the Terms and Conditions before submitting a query.  

If you have any questions about your order or any of our products and would like to email us then please use the online form below.

To help us deal with your query as quickly as possible, please include your invoice number. 


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After sales/Customer services

To enquire about an order you have already placed in store, please call 0344 372 1000 and select option 2.

To arrange your delivery

To arrange the delivery of your furniture, please call 0344 372 1000 and select option 1.

At Harveys The Furniture Store, we are Full Members of The Furniture Ombudsman. This demonstrates our commitment to ensuring our customers are well cared for. We have pledged to abide by their Code of Practice which bestows additional rights on consumers, and allows them to shop with confidence.